Balmedie Pet Crematorium
Balmedie Pet Crematorium

Testimonies & Guestbook Comments


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  • William Beattie (Friday, September 06 19 10:00 pm BST)

    Our beloveds dog Ollie passed away on Tuesday 3rd September, he will be missed more than anyone can imagine, I would like to thank the staff at the Balmedie crematorium for there professional and caring attitude during this difficult time.

  • Jade Park (Monday, August 12 19 01:23 pm BST)

    Honestly cant thank yourselves enough! You made everything so much easier and the way use dealt with us was perfect! Simple ways of wording phrases makes all the difference!

  • Alan McGuire (Thursday, August 01 19 11:02 am BST)

    Thank you so much for looking after Peanut i am heartbroken he was such a character and will be missed. You run a fantastic service and am very grateful for your kindness shown at this very difficult time

  • Ian McHardy (Monday, March 11 19 04:26 pm GMT)

    I recommend Balmedie pet crem this is the 2nd time i have used them and i'm highly impressed by there services and professionalism and how caring towards you and your loss. Thank you for your help. Ian

  • Christian Paduch (Thursday, November 15 18 11:35 pm GMT)

    Thank you all so much for the care and professionalism that was kindly provided during such a difficult time after losing Diego.

    I am forever grateful for the the love and care provided.
    Thank you again

  • Rachael Cowe (Tuesday, September 25 18 02:15 pm BST)

    I would just like to thank all the staff for all their help and looking after my baby boy milo. We are all going to miss him so much he will forever be in our hearts

  • Shirley and George Cowe (Monday, September 24 18 10:57 pm BST)

    Our beautiful boy Milo passed away on Wednesday 19th September 2018 in my arms and we are all totally devastated about his loss. Thank you so much Steven for the care and compassion you carried out with our family cat Milo. He has pride of place at home again where he belongs. R I P handsome boy we will always love you and never forget you. Lots of love from us all xxx xxx

    Thanks again Steven and Gillian.

  • Sean & Kim Presslie (Friday, September 21 18 10:58 pm BST)

    Dear Steve, I can’t find the words to praise you & your wife enough for looking after us & our adorable airedale terrier Ollie.

    We are absolutely devastated to have lost our beautiful boy but your understanding, compassion & placing our boy in your respectful chapel of rest, made one of the worst days of our lives much less upsetting.

    Thanks you for everything you do.

  • Kim Hay + George Goodlad (Sunday, July 15 18 05:55 pm BST)

    We lost our boy Mac on 10/7/18
    He was a handsome 11 1/2 years young west highland terrier with lots of attitude sorely missed one of a kind
    Went to see Steven and he explained everything to us all options and he was happy to follow our wishes thankyou

  • Paul Collier (Friday, May 18 18 10:57 am BST)

    Thanks again for looking after one of our pets. Toby was given a nice send off and we can now scatter him in some of his favourite places and in a plant pot at home.
    Such a lovely peaceful setting for the final farewell!

  • George and Lynne watson (Saturday, April 28 18 09:09 am BST)

    I would lite to take this opportunity to thank Balmedie pet crematorium for the fantastic caring service you provided us on the sad loss of our beautiful boy Blue and for helping getting him back to us so quickly . To anyone thinking of using this service we would highly recommend them on a scale of 1 to 10 it would definitely de 10 . Again thank you from the bottom of our hearts

  • John & Brenda Ledger (Friday, March 23 18 01:26 pm GMT)

    Thank you so much for your professionalism but more especially for your kindness. Your approach was exactly what we needed at this most difficult time.

  • Tim Kirk (Wednesday, March 21 18 11:50 am GMT)

    Thank you to Steven, Gillian and your team at Balmedie. We had the difficult decision of saying farewell to our 10 year old pup Ruby, we were devastated as she seemed so spritely up until the moment we had to let her go. The service we received was outstanding , at no point did we feel as if we were being rushed, the time we spent with Boo when dropping her off, was one of the most important processes for us whilst grieving, and at no point did we feel that we were in the way or that we should hurry along. Everything was treated respectfully and promptly. I cannot thank you all for the care and attention you gave during this difficult time and know that you looked after our little one whilst she was with you. A wonderful place.

  • Mandy Sangbarani (Thursday, February 22 18 09:53 pm GMT)

    Thank you so much for the care and compassion you shown with the service of cremating our beautiful2 years old Sheepadoodle ROXI, who suddenly died from a broken neck falling off the bed in the middle of the night. ROXI you will always have a place in our hearts, go play in heaven now ?

  • Karen Sherriffs (Friday, February 16 18 10:43 am GMT)

    On the 9th of Feb our beloved dog Milo was put to sleep and Steven went above and beyond to help us through this very sad time.he is just such a lovely guy!
    Thanks again Steven

  • Liz Grant (Saturday, January 20 18 09:40 pm GMT)

    Thank you Steve once again, for taking good care of Mitzi the Minx. Nearly 20 years and devastating to lose her. Mitz was entertaining, always up to mischief, hence her nickname. She never looked her age, little wee girl, always in good health, but then age took its toll. I miss her dearly, miss her meowing all the time, she loved to talk. I can't thank you enough for caring for her. She's home in the lovely casket with the pawprints on top and where she belongs.

  • Joelle Gilbert (Tuesday, January 09 18 03:06 pm GMT)

    Thank you for the wonderful service you have given for our pets Connon and King. Also thank you for your professionalism, kindness and understanding at this sad time.

  • Ronnie Mair (Friday, September 22 17 04:09 pm BST)

    Thanks Steven for your excellent service and kind handling of Oakley it was much appreciated

  • Keith Greig (Friday, August 25 17 09:30 am BST)

    On 21 August 2017, we had the very unfortunate decision to make and have our special miniature dachshund 'Rolo' put to sleep. We decided to use Balmedie Pet Crematorium and have only praise for what they do. Steve accommodated us early evening and all matters were concluded within 2 days. A royal send off for a dog who led the life of a king. Thanks to Steve and staff for their help and assistance.

  • rebecca campbell (Sunday, July 23 17 08:15 pm BST)

    At what is a very difficult time Steven helped us make the best choices for prince and our family.Steven put me at ease when i went to collect prince our golden retrievers ashes. He allowed me to feel that prince was a member of our family and. more than a pet. He
    made the experience a lot easier than i expected and left with the comfort that prince had been well looked after and treated with dignity. I would highly recommend anyone that loses a pet to use this companies services it's a fantastic thing he does to allow you to have your best friend home with you.

  • Joyce megginson (Tuesday, May 09 17 07:33 pm BST)

    Thank you Steve for kindness & compassion recently on the loss of tj it's been very sad time for us. Thank you again steve

  • Les Wyness (Sunday, May 07 17 11:34 am BST)

    Dear Steve, just to say many thanks for the care you took of our beloved Tasha. We were heartbroken to lose her. but you took great care to let us know that she was
    being looked after at the crematorium and were very kind. Her ashes are back with us and we're so beautifully, and thoughtfully presented. Thank you so much for your care and attention.

  • Paul Collier (Sunday, February 12 17 06:47 am GMT)

    Thanks for making things a lot easier at the sudden loss of our collie dog. Everything was professional from start to finish and the scatter bag with his ashes is simply ideal to take to the beach for his final walk.
    Totally recommended for the final send off for your pet.

  • dave (Thursday, January 05 17 06:03 pm GMT)

    Thank you Steven for taking care of biggie he was our autistic sons companion ang much loved family pet u will always be in our hearts biggie love ? and miss u son love min dad and jack

  • dave (Thursday, January 05 17 05:58 pm GMT)

    RIP (biggie) our most Faithfull boy was sadly taken to rainbow bridge sadly he was killed by a car on boxing day 2016 we will love and miss you always jizzy your loving mum and dad

  • Jane Cooper (Tuesday, November 08 16 02:44 am GMT)

    Thank you Gillian & Steven so much for taking good care of my eighteen year old fur baby (cat). Excellent service & highly recommend. A heartbroken mummy. R.I.P. Soda xx

  • Laura (Tuesday, October 11 16 02:36 pm BST)

    Thank you Steve for making a difficult time easier.
    We lost our boy suddenly and we were supported every step of the way.
    It gave us a wonderful sense of peace to know he was well looked after.

  • Daphne Gregory (Tuesday, October 11 16 12:03 pm BST)

    A dignified farewell to Amber. A loyal and devoted companion. My grateful thanks to Steve for his kindness and compassion at a very sad time. Amber will be missed by all , none more so than her best
    pal Spinner. Thank you again Steve.

  • Liz Grant (Saturday, October 01 16 08:35 pm BST)

    Thank you Steven for your kindness and compassion recently, which was a very very hard time for me. To lose two of my precious cats so close together due to RTA's was devastating. As always, you took
    very good care of Sparkle and Ramsay, both gentle boys and much loved. Ramsay mended my broken heart when I lost Monty aged 17 a couple of years ago, both ginger boys are now in their ginger cat
    caskets. I found it hard to decide about Sparkle and you kindly suggested the photo frame for his ashes - the perfect choice for him. Thank you for that. Liz

  • Liz Wilson (Saturday, October 01 16 10:35 am BST)

    Wonderful treatment of all our Clan cats and dogs over the years x

  • Mr and Mrs Proctor (Wednesday, August 31 16 09:01 pm BST)

    Dear Steven, just to say very many thanks for the care you took of our beloved Beddoes. We were heartbroken to lose him as we had been together so long. You took great care to let us know that he was
    being looked after at the crematorium and were very kind. His ashes are back with us and we're so beautifully, and thoughtfully presented. Thank you so much for your care and attention.

  • Gibson family (Sunday, August 28 16 12:10 pm BST)

    Following the sudden passing of our beloved cocker spaniel, "Molly", we would like express our thanks for your services.
    Your understanding and kindness at such a stressful, difficult time were greatly appreciated.
    The "memory" stones, with her ashes in are beautiful.
    Our hearts are broken and our home is empty without her. Her paw print has been well and truly left in our hearts. ??❤️?
    Thank you for everything.
    Molly 8/8/16

  • lynda johnston (Wednesday, August 03 16 06:51 pm BST)

    Thank you Stephen for looking after Toughie our much loved Westie.We were all heartbroken in making the decision to let him go days before his 16th year but you'll never know the comfort we feel
    after visiting your place to pick him up ...such care and attention and for that we truly are grateful ...our beautiful boy once more home where he belongs xx

  • Marilyn & John Paterson (Saturday, July 30 16 04:03 pm BST)

    Thank you Steve for taking excellent care of Bruce,our wonderful inherited dog who died at 15 yrs 9 mths.Today July 30th,he was buried in his lovely casket beside his mum in Hazelhead
    Cemetary,forever in our hearts.

  • Andrea Stoneman (Wednesday, July 13 16 09:02 am BST)

    Thank you for the care and compassion shown at the sad and sudden loss of our husky/Alsatian sky, was comforting to know she was looked after until we collected her ashes.

  • Gary Grant (Thursday, June 30 16 12:25 pm BST)

    Thank you Steve for all you have done to make a very difficult time losing Amber Grant as comfortable as possible.Your very kind and sensitive assistance has not gone unnoticed and would recommend
    Balmedie Pet Cremitorium to anyone,
    I also wish to thank you for the memories I have of Amber being at peace in you Chapel Of Rest and the way you had obviously taken care of her.
    Thanks again Steve from the Grant Family xxx

  • Karen London (Saturday, May 07 16 05:49 pm BST)

    Thankyou for doing what you both do. Having my Roxy cremated by you and being able to have her home again where she belongs. I was also able to scatter some of her ashes at her favourite places. You
    came very highly recommended by two of my friends and I also highly recommend these two lovely people to help in the process of losing not just a pet but a member of the family, the grief is just as
    painful. Thankyou so much for the kind and sensitive way you helped me with the loss of my girl Roxy, not just a baby girl.

  • Deborah and Doug Rumbles (Friday, April 29 16 01:31 pm BST)

    I just would like to express my thanks for your wonderful care of our big Malamaute boy , Spartan.

  • Sam Cowie (Thursday, April 21 16 08:26 pm BST)

    Thank you Steve for you kindness and taking care of our much loved cat 'Kitty'.
    He is home with us now and although we are heartbroken, he is at peace now.
    Thank you.
    Sam and Gordon Cowie

  • Callum Innes and family (Monday, April 18 16 05:23 pm BST)

    Thank you so much Steve for taking care of Molly our family cat, the family feels complete again now she's back home with us. Will have no hesitation in recommending you to anyone.
    Many thanks again.

  • Doreen Florence (Thursday, April 07 16 12:15 pm BST)

    Steven, thank you very much for the caring way you dealt with the death of out precious pet Jessie. The lovely pouch that you handed me with a single flower shows just how very caring you are. Our
    Jessie is now at peace and her ashes will be scattered in our garden where she spent the 16 years of her life. We all miss her greatly especially our grandchildren. Doreen Florence & Family.

  • David mcdonald (Friday, February 19 16 09:38 am GMT)

    From the first phone call to Steven I was put at ease and knew my baby boy Blade would be in good hands . Thank you for making such a hard thing to do so hassle free .

  • Lorraine Irvine (Monday, February 01 16 11:40 am GMT)

    Thank you so much Steven for taking such good care of Floyd after he sadly went to sleep. After speaking to you on Saturday it was such a comfort to know that he had been collected from the vet by
    such a caring person and taken to such a lovely place for his final journey. The casket was so nice with the spray of carnations on top and for that I cannot thank you enough. Sleep well Floyd (aka
    Pudding :) ) Lorraine, Gemma and Papaya xxx

  • Mrs Debbie inglis (Friday, January 08 16 09:07 am GMT)

    Such a sad loss of sooty 15 year old (Yorkshire terrier)taking away from us this week!I can't thank Steven enough for picking up my pooch from vet and taking him to your chapel of rest with great
    care.I feel more at rest now knowing that he was in kind caring hands thank you so much Steven for your comfort.Miss you so much sooty love mum dad Stephen, Sarah inglis family

  • CG (Friday, December 11 15 09:53 pm GMT)

    Thank you so much for such a great service for our lovely cat Brio who we sadly lost earlier this week. After our poor boy suffered 2 months with severe illness and multiple operations, he is finally
    at peace. Your great handling of such an emotional time was seamless and you returned Brio to us in his beautiful scatter pouch with a fresh carnation ready for us to scatter his ashes in our garden
    which he adored. Thank you.

  • Mrs L Robertson (Thursday, December 10 15 08:50 am GMT)

    Cordiner/Robertson Family.

    Very helpful at a very difficult time. Steven and Gillian's service was Caring, individual and understanding.

    Our beautiful Ruby, Springer died suddenly and unexpected, only 6 yrs.

    Thank you for all your help Steven.

  • Pat Clarke (Thursday, November 19 15 04:26 pm GMT)

    We have just collected Bubba our beautiful black fluffy cat from Steven after he was sadly hit by a car last week. The thoughtfulness and compassion shown by them was excellent. I had asked for some
    of Bubbas fur to keep and it came in a beautiful drawstring pouch with lovely flowers on the casket. These little touches mean so much at times like this when you are mourning the loss of a family
    pet. Thank you again . RIP Bubba sadly missed

  • William & Louise Roberts (Thursday, October 22 15 06:04 pm BST)

    Our dogs are our family, not just our pets.Twelve years ago you kindly prepared Skye, our precious girl, last year you prepared our big boy Harvey, now, you are preparing Zeus who due to cancer had a
    very short life. We would like to thank you for the kindness you show when our dogs are in your care.You show our dogs dignity which helps us know that even after their passing we are still giving
    our dogs the best care.
    Thank you for making a devastating time a little easier for us to cope with.
    Your name will be well known in a good way at the Rainbow Bridge where all loved pets go when they go to sleep.

  • Emma, Andy and Abigail Garvie (Wednesday, October 14 15 02:03 pm BST)

    To you both, thank you for looking after my Daisy after we lost her suddenly after a short battle against illness. You were very kind and understanding, both to me and also to my young daughter who
    is devastated to lose her best pal. I felt confident that Daisy would be taken care of in a caring and sensitive way. We really liked the fresh carnations on Daisy's casket - it was very
    (in)appropriate to us as carnations are the only flower that my remaining cat eats!!! Oh how we laughed at the irony, it brightened us up to think Daisy is having the last laugh over us. Thank you
    again for a sensitive and caring service.

  • Carole Ledingham (Thursday, August 27 15 09:40 am BST)

    The Pet Crematorium provide the most wonderful service. We have been unlucky enough to lose three of our beloved dogs in the last nine months. The care taken by Steven and his wife is second to none
    - I know they cared for Tilly, Ramsay and Audrey in the most dignified and courteous manner and they were so kind and sympathetic to us too. We are so grateful to them for making everything so easy
    and straightforward during a really difficult time and we appreciate everything they did for us and our babies.



Steven, just a wee note to say a big thank you for the very caring & compassionate service we received from you on the death of our Yorkie ‘Beauty’. The time you took with us on Friday evening helped us to know that she had been treated so well. Many thanks for your help


Jim & Jennifer Forbes

Just wanted to say thank you very much for the professional and sympathetic way you handled the loss of my much loved Cindy


Mrs M Hay

Dear All, many thanks for the professional and compassionate service you provided for Sam and his family. It is very much appreciated


Robert Donald


Dear Steven & Gillian. Just a wee note to say thank you so much for the attention and care you afforded to our lovely doggie Meisha. We miss her very much but are just glad she is back home with us, and that is thanks to the quick and caring service you provided. When I say I hope not to see you too soon, I know that you will understand our sentiments. Once again thank you both


Donna & Brad Hobson