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• Caroline McIntyre (Saturday, December 20 25 08:21 pm GMT)

  Thank you so much for making this difficult time a little easier to deal with
  I found the people very polite and very understanding
  Thank you again for an excellent service
  Kind Regards
  Caroline McIntyre

• Angela urquhart (Thursday, September 12 24 10:38 am BST)

  Thank you Steve for taking care of my baby boy Boonie. I really appreciate how accommodating you were to my request. It meant more to me than you know. Such a sad time. Thank you.

• Chris and Jim Craig (Saturday, August 10 24 11:15 am BST)

  Thank you so much Steve and Gillian for taking care of our gorgeous boy Bentley. We are so grateful for the service you provide at this heart breaking time.
  A lovely crematorium and kind, compassionate staff.

• David Christie (Tuesday, June 11 24 12:20 pm BST)

  Thank you Steven and Gillian for the service you provide. We are so happy to have boy Dexter home. Thank you Steve for taking the time chat about Dexter when I came to pick him up.

• Maggie & Robbie Will (Thursday, May 30 24 11:33 am BST)

  Steven and Gillian we both can’t thank you enough for your comforting words and excellent service to us on dealing with our beloved dog “Ellie”.
  She was our world and we will miss here for all eternity.You gave her the send off she so deserved.Rest in Peace my beautiful girl.
  All our love Mummy and Daddy.xx

• Naomi Dee (Friday, February 02 24 10:19 pm GMT)

  Excellent communication during a very difficult time. Attention to detail, the casket was beautiful for our much loved cat and the flower added an extra special touch. This gave our family and 2 children great comfort to know our cat was at peace.

• Mr Steven Robinson (Wednesday, January 31 24 02:34 am GMT)

  Hi. I don’t know your name, the fella who dealt with me today. But you were wonderful, I got all upset again, just seeing my wee cat in a tiny little box…..you were so supportive, and we yapped about my two Bulldogs that will be your next ‘guests’!!! Breaks my heart thinking about it, but you were so comforting, and kept me cheerful after the initial upset of seeing my little cat in her little box. She is now sitting by her predecessor, Cleo, tonight, and I’m remembering all the happy times with both, spanning almost 29 years 😢

• Pam Allan (Wednesday, January 24 24 09:30 am GMT)

  Thank you so much to Steve & Gillian at this difficult time. The way they dealt with Fifi from start to finish is nothing but compassionate. Great service & keepsake for my baby girl. Highly recommend Pam x

• Vivien (Tuesday, December 19 23 03:44 pm GMT)

  Compassionate, caring and empathetic. Thank you so much for your warmth and care, it means the world during a really difficult time.

• Sarah Watson (Friday, December 15 23 09:11 pm GMT)

  I cannot thank Steve and the team at Balmedie enough.
  We visited in October and they went out of their way to accomodate us bringing my Roxi all the way from Inverness with very little notice.
  The setting was beautiful and made the experience that much easier to bare.
  Steven went above and beyond for Roxi and kindly asked lots of questions about her, clearly wanting to know what she was like and what kind of life she lived with me. I was given as much time as I needed and the memorial journal/room was a lovely final touch.
  
  I cannot praise this team enough. They gave Roxi a dignified final journey and nothing was too much bother.
  
  Thank you from the bottom of my heart. I just wish I had been able to compose myself to write this sooner.

• Jenny Milne (Monday, December 04 23 03:53 pm GMT)

  Thank you for the kindness shown to us after losing our beloved Phoebe. It gave me great comfort to know that she was treated with care and respect on her final journey.

• Gary Ellington (Friday, December 01 23 02:24 pm GMT)

  I normally don’t leave reviews, however on this occasion I have made an exception. After the sudden and completely unexpected loss of our beloved dog Molly I had no hesitation in using BPC. I last used BPC 13 years ago and was very impressed with the compassion and warmth of Steven. I was satisfied the wishes expressed would be carried out to the letter. I can honestly say the service I received back then is the same service received now. Molly was such an integral part of our family and wanted nothing spared for her send off. BPC are excellent and can’t thank them enough for sending our Molly away in a way she would have approved.

• Denise Quirke (Friday, November 03 23 04:05 pm GMT)

  Thank you so much Steven and Gillian for your compassion and professionalism during such a difficult time losing our beloved dog Kanchi, it was very much appreciated. I would highly recommend your service.
  Thank you again Denise, Joshua & Jessica x

• Louise (Tuesday, August 22 23 11:17 pm BST)

  Thank you to the staff at Balmedie Pet Crematorium for helping me say farewell to my beautiful, but infectiously silly ragdoll cat Blue last year in May 2022 and most recently my beautifully affectionate and kind natured dog Chance recently. You’ve helped make a very painful grieving process more bearable knowing my family members were well cared for in the dignified manner they absolutely deserved after years of love and companionship.

• Louise Hamill (Tuesday, August 22 23 11:12 pm BST)

  Thank you very much for taking care of my beloved ragdoll cat Blue back in May 2022 and most recently my beautiful natured bearded Collie Chance. Thank you for showing them both dignity and respect and making the most painful grieving process more bearable. They are both such a sore loss to me and my family and it means a lot that I was able to have their ashes returned for a dignified farewell to the most beautiful companions anyone could have wished for. Thank you

• Becky Roccas (Tuesday, August 22 23 09:00 pm BST)

  Unfortunately my husband and I weren’t able to visit the crematorium with our fur baby Charlie and I couldn’t help but feel guilty thinking I had left my baby alone, however, after speaking to Steve on the phone after Charlie was collected from our vets, I felt instantly at ease and I knew he was going to be well looked after. Charlie was dropped off back to our vets and I couldn’t believe how lovely his ashes were presented. This has been such a difficult loss for us but I am so happy we decided to send Charlie here for his service. Thank you so much!

• Jean Thomson (Thursday, August 10 23 05:45 pm BST)

  Thank you so much for taking care of our beloved Queenie ( of Colonsay ) You provide a lovely service and we are so grateful to have her back. Jean & Colin x

• Adele Duncan (Monday, July 10 23 10:12 pm BST)

  We can thank you enough for the care and attention for our Luna.
  Having never had a pet cremated before, everything was explained so well before hand and after. What a beautiful setting.
  Adele & Family

• Fiona Hay (Monday, April 17 23 01:42 pm BST)

  My dog Bruno was picked up from Turriff vets and taken here to be cremated.The service we received was extremely professional and quick.The package with the ashes was beautiful.A very lovely keepsake.We would highly recommend using this company.Thank you so much.

• Linda Ferguson (Tuesday, March 28 23 01:53 pm BST)

  Thank you to Steven and Gillian.From collection to end journey.My first dog went there over 30 years ago and now within a few months my lovely Jack Russells Meg and Daisy.All three will be together.Thank you once again.

• Linda Ferguson (Tuesday, March 28 23 01:43 pm BST)

  My first dog went there over 30 years ago.And recently within a short space of time my two much loved dog Meg and Daisy.From being collected from my vet to their end journey the service was straightforward and very kind.

• Jim McDonald (Thursday, December 29 22 03:38 pm GMT)

  My sincere gratitude to all at Balmedie Pet Crematorium for the service provided for my beloved friend Olly, whom after a short battle against a brain tumor I had to say goodbye to on the 19th December 2022.
  
  They called you a Rescue Dog when I first met you 7 years ago, but you rescued me.
  I hope you're somewhere doing all the things you enjoyed in life & I can't thank you enough for all the cherished memories you've given me. I can't see or feel you anymore Son, but you will always be in my heart & forever missed.
  Daddy xxx

• Diane Gibb (Monday, August 29 22 05:55 pm BST)

  Thankyou again Steve for the service you provide us for our beloved pets, lovely crematorium , compassionate staff and attention to detail in all aspects of their care. All missed in their own special ways , Freddie Baxter Molly Charlie . X

• April Mackenzie (Friday, August 12 22 06:09 pm BST)

  Thank you so much Steve for looking after our rabbit Arlo in his final journey. Such an amazing service and couldn't recommend enough x

• Alex Wood (Monday, June 13 22 02:59 pm BST)

  We cannot thank Gillian and Steve enough for the outstanding service they provided to us at a very difficult time. The care and warmth that was shown to us at a very difficult time helped us immensely. Thank you very much for taking care of Oli Puppy and Charlie for us. Miriam and Alex

• Carolyn Brocklesby (Saturday, May 21 22 08:41 pm BST)

  We can’t thank Steven & Gillian enough for being there for us at such an unexpected time due to the loss of our beloved Oscar.
  Oscar was given the respect he deserved for his final journey.
  He was a great companion and loved by all, we will miss our buddie lots.
  Thank you again x
  Carolyn & Derek

• Claire Coupar (Tuesday, April 05 22 04:53 pm BST)

  Thank you so much for making a very difficult time that little bit easier for us. I am so grateful for the kindness and compassion that was shown to myself and my family. It is comforting to know that Poppy was so well taken care of and given the respect and dignity she deserved.

• Robert Thain (Thursday, February 10 22 07:58 pm GMT)

  Thank you to Steve & family for the excellent service they supplied after the sudden loss of our Westie Skye. Couldn`t recommend them any higher.

• Donna Morrison (Sunday, January 16 22 08:40 pm GMT)

  My sincere gratitude to Steven at Balmedie Pet Crematorium. He made a very sad time a lot easier to handle.
  We discussed Lexie and he had an honest interest in the situation. He is very friendly and compassionate and I will highly recommend his service to any pet owner who needs his care and attention.
  A beautiful place to visit too in a time of need.
  Very impressed.

• Jacqueline Bain (Sunday, December 12 21 06:22 pm GMT)

  I would like to Express my gratitude to Steven and Gillian for taking care of my handsome boy Louie who left me very unexpectedly. I am so grateful for the kindness and the service they provide at this heartbreaking time, I can't recommend them highly enough. Many thanks Jacqueline❤

• Heather Duguid (Thursday, July 01 21 11:56 am BST)

  Thanks for taking care of our little black cat Jenny, a much missed constant companion.

• Shaun Henderson (Wednesday, June 23 21 01:53 pm BST)

  Thank you for taking care of pac much appreciated

• Iona and Drew Duncan (Thursday, March 04 21 02:23 pm GMT)

  We just wanted to say a heartfelt thanks to Steve and his family who looked after our precious boys, Herb and Woody, so well when we sadly lost them both within a month of each other at the start of the year. Their kindness and empathy made one of the hardest times of our lives just that little bit more bearable knowing our beloved boys were in their professional and skilled care at the very end... can’t thank you enough and can’t recommend your service highly enough either.

• Andy Downs (Friday, February 12 21 04:43 pm GMT)

  An absolutely wonderful service, so kind and caring, a very fitting support for our Millie.
  Thank you both

• Raymond & Lorraine Carle (Friday, November 20 20 10:03 am GMT)

  Thankyou Steve, Gillian and Team for your excellent service and kindness taking care of our wonderful Glen, it was much appreciated

• Moira McRonald (Thursday, October 22 20 08:01 pm BST)

  Thank you so much for taking care of our Charlie. The whole procedure was carried out in an efficient and caring way and was very much appreciated.

• Moira Fearn (Tuesday, July 14 20 04:20 pm BST)

  Steven thank you so much for the years of care you have given on the passing of our beloved cavaliers. Our last fur baby Charlie died in my arms on the 29th June 2020 and you were so kind to allow us to come at the difficult time of Covid.The service you give is so calm and reassuring when owners are so upset. No words can really express our gratitude and thanks. Such a wonderful company to have dealt with and your kindness is wonderful. Thank you again

• Lorna Low (Thursday, May 14 20 08:30 am BST)

  Having used the crematorium for our first dog 12 years ago, it was where I knew I wanted to go again From first point of contact I was reassured that our beloved Charlie was being treated with dignity and kindness. Very professional and compassionate during a very difficult time, would not hesitate to recommend your services

• Jim and Lynda (Saturday, February 22 20 10:40 am GMT)

  After 14 and a half glorious years our beloved Mac passed away. We can't recommend Balmedie Pet Crematorium highly enough for all their care, they treated Mac with the respect he deserved. Thank you

• Russell Grant (Wednesday, November 20 19 02:21 pm GMT)

  Thank you both once again for helping out at a time of great sorrow and loss. It is comforting to know that my cat Bagheera was handled with dignity and returned to me so quickly which will help me as I get used to his passing.

• William Beattie (Friday, September 06 19 10:00 pm BST)

  Our beloveds dog Ollie passed away on Tuesday 3rd September, he will be missed more than anyone can imagine, I would like to thank the staff at the Balmedie crematorium for there professional and caring attitude during this difficult time.

• Jade Park (Monday, August 12 19 01:23 pm BST)

  Honestly cant thank yourselves enough! You made everything so much easier and the way use dealt with us was perfect! Simple ways of wording phrases makes all the difference!

• Alan McGuire (Thursday, August 01 19 11:02 am BST)

  Thank you so much for looking after Peanut i am heartbroken he was such a character and will be missed. You run a fantastic service and am very grateful for your kindness shown at this very difficult time

• Ian McHardy (Monday, March 11 19 04:26 pm GMT)

  I recommend Balmedie pet crem this is the 2nd time i have used them and i'm highly impressed by there services and professionalism and how caring towards you and your loss. Thank you for your help. Ian

• Christian Paduch (Thursday, November 15 18 11:35 pm GMT)

  Thank you all so much for the care and professionalism that was kindly provided during such a difficult time after losing Diego.
  
  I am forever grateful for the the love and care provided.
  Thank you again
  Christian

• Rachael Cowe (Tuesday, September 25 18 02:15 pm BST)

  I would just like to thank all the staff for all their help and looking after my baby boy milo. We are all going to miss him so much he will forever be in our hearts

• Shirley and George Cowe (Monday, September 24 18 10:57 pm BST)

  Our beautiful boy Milo passed away on Wednesday 19th September 2018 in my arms and we are all totally devastated about his loss. Thank you so much Steven for the care and compassion you carried out with our family cat Milo. He has pride of place at home again where he belongs. R I P handsome boy we will always love you and never forget you. Lots of love from us all xxx xxx
  
  Thanks again Steven and Gillian.

• Sean & Kim Presslie (Friday, September 21 18 10:58 pm BST)

  Dear Steve, I can’t find the words to praise you & your wife enough for looking after us & our adorable airedale terrier Ollie.
  
  We are absolutely devastated to have lost our beautiful boy but your understanding, compassion & placing our boy in your respectful chapel of rest, made one of the worst days of our lives much less upsetting.
  
  Thanks you for everything you do.

• Kim Hay + George Goodlad (Sunday, July 15 18 05:55 pm BST)

  We lost our boy Mac on 10/7/18
  He was a handsome 11 1/2 years young west highland terrier with lots of attitude sorely missed one of a kind
  Went to see Steven and he explained everything to us all options and he was happy to follow our wishes thankyou

• Paul Collier (Friday, May 18 18 10:57 am BST)

  Thanks again for looking after one of our pets. Toby was given a nice send off and we can now scatter him in some of his favourite places and in a plant pot at home.
  Such a lovely peaceful setting for the final farewell!

• George and Lynne watson (Saturday, April 28 18 09:09 am BST)

  I would lite to take this opportunity to thank Balmedie pet crematorium for the fantastic caring service you provided us on the sad loss of our beautiful boy Blue and for helping getting him back to us so quickly . To anyone thinking of using this service we would highly recommend them on a scale of 1 to 10 it would definitely de 10 . Again thank you from the bottom of our hearts

• John & Brenda Ledger (Friday, March 23 18 01:26 pm GMT)

  Thank you so much for your professionalism but more especially for your kindness. Your approach was exactly what we needed at this most difficult time.

• Tim Kirk (Wednesday, March 21 18 11:50 am GMT)

  Thank you to Steven, Gillian and your team at Balmedie. We had the difficult decision of saying farewell to our 10 year old pup Ruby, we were devastated as she seemed so spritely up until the moment we had to let her go. The service we received was outstanding , at no point did we feel as if we were being rushed, the time we spent with Boo when dropping her off, was one of the most important processes for us whilst grieving, and at no point did we feel that we were in the way or that we should hurry along. Everything was treated respectfully and promptly. I cannot thank you all for the care and attention you gave during this difficult time and know that you looked after our little one whilst she was with you. A wonderful place.

• Mandy Sangbarani (Thursday, February 22 18 09:53 pm GMT)

  Thank you so much for the care and compassion you shown with the service of cremating our beautiful2 years old Sheepadoodle ROXI, who suddenly died from a broken neck falling off the bed in the middle of the night. ROXI you will always have a place in our hearts, go play in heaven now ?

• Karen Sherriffs (Friday, February 16 18 10:43 am GMT)

  On the 9th of Feb our beloved dog Milo was put to sleep and Steven went above and beyond to help us through this very sad time.he is just such a lovely guy!
  Thanks again Steven

• Liz Grant (Saturday, January 20 18 09:40 pm GMT)

  Thank you Steve once again, for taking good care of Mitzi the Minx. Nearly 20 years and devastating to lose her. Mitz was entertaining, always up to mischief, hence her nickname. She never looked her age, little wee girl, always in good health, but then age took its toll. I miss her dearly, miss her meowing all the time, she loved to talk. I can't thank you enough for caring for her. She's home in the lovely casket with the pawprints on top and where she belongs.

• Joelle Gilbert (Tuesday, January 09 18 03:06 pm GMT)

  Thank you for the wonderful service you have given for our pets Connon and King. Also thank you for your professionalism, kindness and understanding at this sad time.

• Ronnie Mair (Friday, September 22 17 04:09 pm BST)

  Thanks Steven for your excellent service and kind handling of Oakley it was much appreciated

• Keith Greig (Friday, August 25 17 09:30 am BST)

  On 21 August 2017, we had the very unfortunate decision to make and have our special miniature dachshund 'Rolo' put to sleep. We decided to use Balmedie Pet Crematorium and have only praise for what they do. Steve accommodated us early evening and all matters were concluded within 2 days. A royal send off for a dog who led the life of a king. Thanks to Steve and staff for their help and assistance.

• rebecca campbell (Sunday, July 23 17 08:15 pm BST)

  At what is a very difficult time Steven helped us make the best choices for prince and our family.Steven put me at ease when i went to collect prince our golden retrievers ashes. He allowed me to feel that prince was a member of our family and. more than a pet. He
  made the experience a lot easier than i expected and left with the comfort that prince had been well looked after and treated with dignity. I would highly recommend anyone that loses a pet to use this companies services it's a fantastic thing he does to allow you to have your best friend home with you.

• Joyce megginson (Tuesday, May 09 17 07:33 pm BST)

  Thank you Steve for kindness & compassion recently on the loss of tj it's been very sad time for us. Thank you again steve

• Les Wyness (Sunday, May 07 17 11:34 am BST)

  Dear Steve, just to say many thanks for the care you took of our beloved Tasha. We were heartbroken to lose her. but you took great care to let us know that she was
  being looked after at the crematorium and were very kind. Her ashes are back with us and we're so beautifully, and thoughtfully presented. Thank you so much for your care and attention.

• Paul Collier (Sunday, February 12 17 06:47 am GMT)

  Thanks for making things a lot easier at the sudden loss of our collie dog. Everything was professional from start to finish and the scatter bag with his ashes is simply ideal to take to the beach for his final walk.
  Totally recommended for the final send off for your pet.

• dave (Thursday, January 05 17 06:03 pm GMT)

  Thank you Steven for taking care of biggie he was our autistic sons companion ang much loved family pet u will always be in our hearts biggie love ? and miss u son love min dad and jack

• dave (Thursday, January 05 17 05:58 pm GMT)

  RIP (biggie) our most Faithfull boy was sadly taken to rainbow bridge sadly he was killed by a car on boxing day 2016 we will love and miss you always jizzy your loving mum and dad

• Jane Cooper (Tuesday, November 08 16 02:44 am GMT)

  Thank you Gillian & Steven so much for taking good care of my eighteen year old fur baby (cat). Excellent service & highly recommend. A heartbroken mummy. R.I.P. Soda xx

• Laura (Tuesday, October 11 16 02:36 pm BST)

  Thank you Steve for making a difficult time easier.
  We lost our boy suddenly and we were supported every step of the way.
  It gave us a wonderful sense of peace to know he was well looked after.

• Daphne Gregory (Tuesday, October 11 16 12:03 pm BST)

  A dignified farewell to Amber. A loyal and devoted companion. My grateful thanks to Steve for his kindness and compassion at a very sad time. Amber will be missed by all , none more so than her best
  pal Spinner. Thank you again Steve.

• Liz Grant (Saturday, October 01 16 08:35 pm BST)

  Thank you Steven for your kindness and compassion recently, which was a very very hard time for me. To lose two of my precious cats so close together due to RTA's was devastating. As always, you took
  very good care of Sparkle and Ramsay, both gentle boys and much loved. Ramsay mended my broken heart when I lost Monty aged 17 a couple of years ago, both ginger boys are now in their ginger cat
  caskets. I found it hard to decide about Sparkle and you kindly suggested the photo frame for his ashes - the perfect choice for him. Thank you for that. Liz

• Liz Wilson (Saturday, October 01 16 10:35 am BST)

  Wonderful treatment of all our Clan cats and dogs over the years x

• Mr and Mrs Proctor (Wednesday, August 31 16 09:01 pm BST)

  Dear Steven, just to say very many thanks for the care you took of our beloved Beddoes. We were heartbroken to lose him as we had been together so long. You took great care to let us know that he was
  being looked after at the crematorium and were very kind. His ashes are back with us and we're so beautifully, and thoughtfully presented. Thank you so much for your care and attention.

• Gibson family (Sunday, August 28 16 12:10 pm BST)

  Following the sudden passing of our beloved cocker spaniel, "Molly", we would like express our thanks for your services.
  Your understanding and kindness at such a stressful, difficult time were greatly appreciated.
  The "memory" stones, with her ashes in are beautiful.
  Our hearts are broken and our home is empty without her. Her paw print has been well and truly left in our hearts. ??❤️?
  Thank you for everything.
  Molly 8/8/16

• lynda johnston (Wednesday, August 03 16 06:51 pm BST)

  Thank you Stephen for looking after Toughie our much loved Westie.We were all heartbroken in making the decision to let him go days before his 16th year but you'll never know the comfort we feel
  after visiting your place to pick him up ...such care and attention and for that we truly are grateful ...our beautiful boy once more home where he belongs xx

• Marilyn & John Paterson (Saturday, July 30 16 04:03 pm BST)

  Thank you Steve for taking excellent care of Bruce,our wonderful inherited dog who died at 15 yrs 9 mths.Today July 30th,he was buried in his lovely casket beside his mum in Hazelhead
  Cemetary,forever in our hearts.

• Andrea Stoneman (Wednesday, July 13 16 09:02 am BST)

  Thank you for the care and compassion shown at the sad and sudden loss of our husky/Alsatian sky, was comforting to know she was looked after until we collected her ashes.

• Gary Grant (Thursday, June 30 16 12:25 pm BST)

  Thank you Steve for all you have done to make a very difficult time losing Amber Grant as comfortable as possible.Your very kind and sensitive assistance has not gone unnoticed and would recommend
  Balmedie Pet Cremitorium to anyone,
  I also wish to thank you for the memories I have of Amber being at peace in you Chapel Of Rest and the way you had obviously taken care of her.
  Thanks again Steve from the Grant Family xxx

• Karen London (Saturday, May 07 16 05:49 pm BST)

  Thankyou for doing what you both do. Having my Roxy cremated by you and being able to have her home again where she belongs. I was also able to scatter some of her ashes at her favourite places. You
  came very highly recommended by two of my friends and I also highly recommend these two lovely people to help in the process of losing not just a pet but a member of the family, the grief is just as
  painful. Thankyou so much for the kind and sensitive way you helped me with the loss of my girl Roxy, not just a dog.....my baby girl.

• Deborah and Doug Rumbles (Friday, April 29 16 01:31 pm BST)

  I just would like to express my thanks for your wonderful care of our big Malamaute boy , Spartan.

• Sam Cowie (Thursday, April 21 16 08:26 pm BST)

  Thank you Steve for you kindness and taking care of our much loved cat 'Kitty'.
  He is home with us now and although we are heartbroken, he is at peace now.
  Thank you.
  Sam and Gordon Cowie

• Callum Innes and family (Monday, April 18 16 05:23 pm BST)

  Thank you so much Steve for taking care of Molly our family cat, the family feels complete again now she's back home with us. Will have no hesitation in recommending you to anyone.
  Many thanks again.

• Doreen Florence (Thursday, April 07 16 12:15 pm BST)

  Steven, thank you very much for the caring way you dealt with the death of out precious pet Jessie. The lovely pouch that you handed me with a single flower shows just how very caring you are. Our
  Jessie is now at peace and her ashes will be scattered in our garden where she spent the 16 years of her life. We all miss her greatly especially our grandchildren. Doreen Florence & Family.

• David mcdonald (Friday, February 19 16 09:38 am GMT)

  From the first phone call to Steven I was put at ease and knew my baby boy Blade would be in good hands . Thank you for making such a hard thing to do so hassle free .

• Lorraine Irvine (Monday, February 01 16 11:40 am GMT)

  Thank you so much Steven for taking such good care of Floyd after he sadly went to sleep. After speaking to you on Saturday it was such a comfort to know that he had been collected from the vet by
  such a caring person and taken to such a lovely place for his final journey. The casket was so nice with the spray of carnations on top and for that I cannot thank you enough. Sleep well Floyd (aka
  Pudding :) ) Lorraine, Gemma and Papaya xxx

• Mrs Debbie inglis (Friday, January 08 16 09:07 am GMT)

  Such a sad loss of sooty 15 year old (Yorkshire terrier)taking away from us this week!I can't thank Steven enough for picking up my pooch from vet and taking him to your chapel of rest with great
  care.I feel more at rest now knowing that he was in kind caring hands thank you so much Steven for your comfort.Miss you so much sooty love mum dad Stephen, Sarah inglis family

• CG (Friday, December 11 15 09:53 pm GMT)

  Thank you so much for such a great service for our lovely cat Brio who we sadly lost earlier this week. After our poor boy suffered 2 months with severe illness and multiple operations, he is finally
  at peace. Your great handling of such an emotional time was seamless and you returned Brio to us in his beautiful scatter pouch with a fresh carnation ready for us to scatter his ashes in our garden
  which he adored. Thank you.

• Mrs L Robertson (Thursday, December 10 15 08:50 am GMT)

  Cordiner/Robertson Family.
  
  Very helpful at a very difficult time. Steven and Gillian's service was Caring, individual and understanding.
  
  Our beautiful Ruby, Springer died suddenly and unexpected, only 6 yrs.
  
  Thank you for all your help Steven.

• Pat Clarke (Thursday, November 19 15 04:26 pm GMT)

  We have just collected Bubba our beautiful black fluffy cat from Steven after he was sadly hit by a car last week. The thoughtfulness and compassion shown by them was excellent. I had asked for some
  of Bubbas fur to keep and it came in a beautiful drawstring pouch with lovely flowers on the casket. These little touches mean so much at times like this when you are mourning the loss of a family
  pet. Thank you again . RIP Bubba sadly missed

• William & Louise Roberts (Thursday, October 22 15 06:04 pm BST)

  Our dogs are our family, not just our pets.Twelve years ago you kindly prepared Skye, our precious girl, last year you prepared our big boy Harvey, now, you are preparing Zeus who due to cancer had a
  very short life. We would like to thank you for the kindness you show when our dogs are in your care.You show our dogs dignity which helps us know that even after their passing we are still giving
  our dogs the best care.
  Thank you for making a devastating time a little easier for us to cope with.
  Your name will be well known in a good way at the Rainbow Bridge where all loved pets go when they go to sleep.

• Emma, Andy and Abigail Garvie (Wednesday, October 14 15 02:03 pm BST)

  To you both, thank you for looking after my Daisy after we lost her suddenly after a short battle against illness. You were very kind and understanding, both to me and also to my young daughter who
  is devastated to lose her best pal. I felt confident that Daisy would be taken care of in a caring and sensitive way. We really liked the fresh carnations on Daisy's casket - it was very
  (in)appropriate to us as carnations are the only flower that my remaining cat eats!!! Oh how we laughed at the irony, it brightened us up to think Daisy is having the last laugh over us. Thank you
  again for a sensitive and caring service.

• Carole Ledingham (Thursday, August 27 15 09:40 am BST)

  The Pet Crematorium provide the most wonderful service. We have been unlucky enough to lose three of our beloved dogs in the last nine months. The care taken by Steven and his wife is second to none
  - I know they cared for Tilly, Ramsay and Audrey in the most dignified and courteous manner and they were so kind and sympathetic to us too. We are so grateful to them for making everything so easy
  and straightforward during a really difficult time and we appreciate everything they did for us and our babies.

• Ann Howley (Thursday, August 20 15 11:50 am BST)

  Thank you Steven for such personal service. We were so grateful for you collecting our precious boy from the vet and taking care of him at such an awful time for us.
  You treated us with such care and our little boy Douglas (Doug the Dug) with such dignity.
  You guided us through what we could do and you looked after me so well when I came to collect him. Moreover after a change of heart, you helped me get our boy into a beautiful urn - so he can stay
  with us.
  Thank you from the bottom of my heart.
  Ann & Tom Howley aka Doug's Humans x

• Ashley & Jenny Canale (Friday, August 14 15 01:58 pm BST)

  Thank you for the caring & compassionate way you treated us on the loss of our Old English Sheepdog, Alfie (age 10). He is deeply missed and will always be in our hearts and is with us in so many
  ways. Alfie - run free at Rainbow Bridge - we will meet again xxx.

• Pamina Wallace (Friday, June 05 15 02:14 pm BST)

  I cannot thank you enough for how kind and sensitive you have been which has helped us through the loss of our German Shepherd Pixxie. Now that she is home in her casket I feel so much better. Again
  many many thanks.

• Carmen Murison (Wednesday, June 03 15 12:23 pm BST)

  I just wanted to thank you for the service you provided to us when we lost Matilda very suddenly & as hard as that has been to come to terms with you really did make a difference in making things
  a little better. To know she was treated with care is very comforting. Thank you.

• Elizabeth Dow (Saturday, May 09 15 01:23 pm BST)

  What a fitting end for our precious Snowy. We only had his company for three years but they were memorable. Thank you Steven for your comforting words in the sending off of our beautiful boy.
  Everyone should come to the Balmedie Pet Crematorium for a lovely send off for their special pets.

• patricia mitchell (Wednesday, April 08 15 05:21 pm BST)

  thanks for taking care of bosen our 14 year old westie,the casket was lovely and the flower a nice touch, sadly missed x

• Louisa and Glenn Coady (Tuesday, February 17 15 09:05 pm GMT)

  Thank you so much for looking after our loving loyal and much much loved babydog Sam. Although he was a stones throw away from 16 his passing was sudden and unexpected and he has left a huge hole in
  our lives. My husband Glenn and I are very grateful for all you have done.
  
  Love you forever babydog - I will close my eyes and you will be there xx

• The Allen Family (Wednesday, September 03 14 11:54 pm BST)

  I knew one day I would have to say goodbye but the suddenness of having to put our much loved 15 year old Westie (who had been with us since he was a young pup)to sleep was too much to bare.
  Steven handled Ben with the dignity our faithful loyal loving dog deserved.
  He took the time in my hour of shock & disbelief that my faithful friend was gone to listen to me & I found it a huge comfort being able to visit Ben one final time in the chapel of rest to
  say my final goodbye.
  Thank you so much Steven for all you did for Ben.

• Michelle and Peter (Wednesday, August 20 14 10:00 pm BST)

  We recently lost our beloved Molly the lab and found it very hard to communicate and cope with the ordeal. Our vets at Methlick were wonderful and Robert did the hardest part for us and got in touch
  with yourself to come and collect her. We can`t thank you enough for your compassion and understanding and your kind words of comfort when I picked up Molly. We will never forget Molly as she was a
  happy loving dog and will be forever missed

• Chris and Nicola (Thursday, June 12 14 08:47 pm BST)

  We sadly had to say goodbye to our beloved 10 month old GSD X Collie Max on the 4th of June. Having gone through our vet (Meadows in Oldmeldrum) they organised everything with yourselves so we were
  unable to thank you personally for the service you provided for us at such a heartbreaking time. When we got the call to collect Max from the vet he was presented in a beautiful casket with his name
  on top and it felt so nice to have him back with us. We have no doubt that Max was treated with a great deal of compassion and professionalism throughout his final journey with you and we cannot
  thank you enough for all that you did. RIP Maxy boy - mummy and daddy love and miss you loads. We will never forget you pal xx

• The King Family (Tuesday, April 01 14 11:44 am BST)

  So glad for this service. So personal and thoughtful. We lost our old man Toby (Benroma Buttons) last Monday 24th March. The house is so empty without him and I don't know how to fill my days. Went
  on my first walk yesterday without him and found it so difficult. Toby was 14 years and 3 months when he left us and he will always be remembered and wish to thank him for the joy and love he brought
  us during this time. xx

• Andrea fraser (Saturday, March 29 14 12:31 am GMT)

  Words cannot express how devastated I was to suddenly loose my beloved dog Lucy on Monday 24 march, to be told the previous Friday your dog has cancer and to loose her so quick is heartbreaking, when
  I contacted Steven I must admit I was all over place but his calm and compassionate manner helped me immensely and I'll never be able to thank him enough. We picked the pewter urn, and heart keepsake
  for her hair and they are just perfect, my doggie is now back home with pride and place in living room where she belongs, thank you so very much Steven I'll treasure this now forever. X

• The Marwck-Watt Family (Friday, March 14 14 02:08 am GMT)

  In August 2012, we very suddenly lost our Cavalier King Charles Spaniel, aged just five years old. Crombie was a lovely Blenheim, he was patient and loving with adults and children alike, he was very
  much part of our family and he enjoyed many happy times playing with his brother Radley.
  Crombie’s passing was very sudden and unexpected; it has taken some time to come to terms with his loss. Though, we found the level of professionalism we received from Balmedie Pet Crematorium to be
  outstanding and we would recommend their services during, what naturally is, a distressing and sensitive time. We genuinely believe that Crombie was cared for with love and dignity throughout his
  time in Steven’s care. We appreciated the automatic arrangements made between our Vet, the Scottish Agricultural College and the Crematorium. We were kept fully informed throughout, no unexpected
  costs were delivered, a completely transparent service which was very reasonably priced. We were impressed with the facilities at the crematorium, ample parking, quiet surrounding and a sensitively
  decorated room where we collected Crombie from. We did not feel rushed, we were offered space and time, compassion and genuine care, and Steven’s kind words brought much comfort during a very sad
  time.
  Crombie's simple little casket sits beside me, the fresh carnations now perfectly dried, in our hearts forever. Thank you for helping us through that difficult time x

• Audrey Malcolm (Thursday, February 27 14 07:30 pm GMT)

  I cannot thank you enough for everything you did for Sooty. She had been with us for fifteen years and loved for every minute of it. Glad people like you are around to help make it a little easier at
  such a hard time. I have her back where she belongs now with her family. Once again thank you xx

• netta henderson (Tuesday, February 18 14 12:49 pm GMT)

  i would like to thank you steve for all the care and kindness we recieved from you . it was a very nice comfort to know that barney was treated with such care and compassion . i am so greatful for
  the time you gave me and the beautiful photoframe with my barneys photo with his ashes in it . Goodnight my lovely boy barney all my love mum

• kathleen lowe (Tuesday, December 17 13 12:52 am GMT)

  this is for my daughter cat that passed away last Monday midnight grandma Lowe abbey Gordon and ur friend loopy all miss u so much rest in pass love u loads midnight xxxxx

• mary (Saturday, December 14 13 12:41 pm GMT)

  Would like to say a big thank you to steve.. For taking care of my baby boy midnite.. Who was sadly taken away from me... To know midnite was laid to rest in a lovely place is so comforting... And I
  chose a beautiful casket for midnite with his name ingraved on a plate... Which he went to that affort for him... Would highly recomend balmedie pet crematorium .. Thanks again steve for your lovely
  service... My boy is now at peace.
  
  
  Thank you.. Midnites mummy

• Judith Paterson (Wednesday, October 30 13 01:40 pm GMT)

  It is a comfort to know that people like this are looking after your loved ones. Cuddles (cat) Buster (parrot) and Coddie (dog) and several over the years when it was the last owners.
  Thank you

• Luan Riach (Friday, October 11 13 03:06 pm BST)

  Thank you very much Steve for dealing with Dee when we had to make the tough decision!
  Your professional and caring manner in which you carried out your professional duties is second to none!
  I know that Dee was dealt with as an individual and not like an object (like some other establishments!)
  the casket is lovely and we will definitely recommend you to all our friends and family in the Turriff and outlying areas, who end up in the same sad situation as we were but assure them that their
  pet will be well cared for after they have passed.
  Thank you once again for everything..you are a true gentleman and a credit to your profession! keep up the excellent work that you do!xxx :)

• Jacqui lLaw (Sunday, October 06 13 03:46 pm BST)

  Thank you Steven for the wonderful care and attention you gave Dusty, your service is a godsend and was a great comfort to me and my family at this sad time. Our keepsake of Dusty sits at the window
  where she always sat and we took the rest to Newburgh beach, a fitting end to our furry friend.

• Ashley & Jenny Canale (Tuesday, September 17 13 02:37 pm BST)

  Thank you both for the caring & compassionate way you treated us on the loss of Sam (age 16.25yrs). He is deeply missed and will always be in our hearts and is with us in so many ways. Sam - run
  free at Rainbow Bridge - we will meet again xxx.

• Michael Muller (Saturday, September 07 13 12:09 pm BST)

  I would like to thank you for what you did for me when my loving pal died of a heart attack after having had two years of leg operations and finally an amputation.
  He had a heart of gold and was my buddy and confidant and is so sorely missed.
  I was devastated and heart broken when my wife broke the news to me I was in despair.
  I was a coward, and I left my wife to make all the arrangements which she did with yourselves as we had my last dog cremated by you and I was quite please with the service.
  This time was different as I had a special bond with Storm which I did not have with all the others although I loved them all to bits but Storm was a dog in a million.
  I got a call from my wife that Storm was at your Rest Rooms and we could go and see him for the last time on this earth.
  I was a bit frightened as I did not think I could hold myself together at seeing him, as I thought in a cold stark surroundings.
  On our arrival you spoke to us and showed us to the Rest Room where you had him presented in the kindest most dignified way possible better than I could have ever imagined and he was laid down in an
  almost regal way which was befitting him.
  You were most kind to us in every way and when we got his ashes they were in a beautiful wooden casket with two nice FRESH Carnations, this was a wonderful touch.
  We had him interred just outside our kitchen window as this is where he used to sit awaiting my return from work, or to catch the postman and give him his daily bark.
  I am so glad I went to see him in the Rest Rooms as this was a nice way to remember his last day with us and gave me some closure.
  I am still heartbroken and will be for a long time and my eyes are full of tears writing this but I am not too proud to admit it.
  I thank you once again for your caring and wonderful service on behalf of Storm as I am sure he could not have had better treatment at the end

• The Rollo Family (Thursday, August 22 13 12:19 pm BST)

  Thank you Steven for the loving and touching way that you saw to our Fifi, she was and always will be a special part of our family, you made her passing that little bit easier for us. Thank you
  Steven and Gillian, from Munchies, & The Rollo Family

• Emma, Douglas & Sheila Black (Thursday, August 08 13 08:25 pm BST)

  Steven & Gillian, how can I put into words how grateful I am for the way you treated my best friend Cuppy, the pain & sadness I felt after her passing was unbearable & the way Steven
  spoke with me on the phone really put me at ease & I will be eternally greatful to you for treating my beloved cuppy with the dignity & respect she deserved on her last journey. Our family
  will never be the same without her but knowing how well you treated her will be forever in our hearts. Thank you so much to an exceptionally kind & caring couple.

• Shona and Colin Wilson (Thursday, June 27 13 10:13 am BST)

  Yesterday on my husbands return from abroad we collected our beautiful Murray from the Meadows Vet at Oldmeldrum and let him go free up Bennachie. He wasn't even one and we just can't believe we have
  lost him. I'm sorry we didn't meet you in person but thank you so much for all you have done. I shall keep the red carnation forever. Thanks again and lots of love Shona xxxx

• Lynn Findlay (Friday, June 14 13 01:30 pm BST)

  Steve & Gillian,
  Would like to thank you both very much for your care and compassion on losing our very beloved dog Rogie, it was very hard on all our family, but the thought that he was going to be treated with the
  care and compassion by yourselves helped a bit. Thank you very much. It's nice to have him back home with us and so soon. Would highly recommend you to all!
  Thanks again
  Mr & Mrs Findlay

• Mr & Mrs Stott (Thursday, May 23 13 02:50 pm BST)

  Steven, thankyou for the understanding way you spoke to me after the loss of our lovely Molly. We feel happy that our 14 year old beloved girl was treated with such dignity and we thank you for the
  respect she received on her final journey. Thankyou.

• Sharon & George Boswell (Wednesday, May 01 13 06:34 pm BST)

  Thank you Steve for the way you gave us comfort in providing this difficult service. We lost our cat Piper very suddenly after she was hit by a car. You were very understanding and sincere in what
  was a very difficult time for us. It gave us such comfort to do this for her. Many thanks again x

• Elaine Roft (Tuesday, April 16 13 02:47 pm BST)

  Steve & Gillian, sadly, once again we have had to use your services following the loss of our precious girl Sally "Doodlebug). Our foxy chick dog of 16yrs. We knew we could draw comfort in her
  passing to Rainbow Bridge, having dealt with you on the loss of our late best friend Ian Falconers dog "Tan" who came to live with us on his passing. We couldnt ask for better. A sympathetic,
  personal service delivered with the utmost of respect, understanding & compassion. It makes the leaving of our perts in the Chapel of rest & collection of ashes so much easier knowing that
  our babies are left not only in good hands, but in caring ones and all wishes are met. Sincere thanks again to you both. I would be interested in ANY fundraising events that you know of in the future
  if they are to benefit Balmedie Pet Crematorium. Love to you both and thanks x

• Robert and Helen O'Donnell (Thursday, April 11 13 04:09 pm BST)

  Steve and Gillian.
  An uplifting,dignified and personal experience provided to us following the sad loss of Abbie.
  You listened with empathy and our totally conversation was sincere and interesting.
  Provides an excellent customer journey at sad times but your unique love of a difficult job sums up BPC.
  Thanks iro Abbie 25/03/13

• Elaine Roft (Wednesday, March 13 13 10:42 am GMT)

  Its been 4 years since we lost "Tan" my late best friends dog that came to live with us on his passing. Such a caring & dignified cremation with the utmost respect and compassion. Sadly, our own
  dog Sally is failing and we are drawing comfort in knowing that when her time comes, we will, once again, use your services

• Simon Tees (Friday, March 08 13 07:14 pm GMT)

  Steve, thank you so much for the understand way you looked after Wossy, & also for making my wife feel she was not stupid for being upset over losing our cat. Can only say you made what I never
  believed would be so tough just about bearable. Thank you .

• Liz Grant (Thursday, February 21 13 08:12 pm GMT)

  Thank you Steven for your kindness and understanding with the loss of my darling Kirsty. It was very hard losing Kirstypops . You were very understanding about my request to have Kirsty and her
  beloved Dusty back together again. Thank you for reuniting two very very devoted friends.

• Lesley and Finn's Friends (Tuesday, February 19 13 05:16 pm GMT)

  Thank you Steve for the kind and compassionate approach you took with my much loved rottweiler Finn.
  We have never been apart since he was 5 weeks old and the wrench of his death after 10 years together is so hard. You Steve, eased the letting go and I felt he was in safe hands that actually cared
  when I left him, Thank you so much.

• The Casey Family (Wednesday, February 13 13 07:34 pm GMT)

  Thank you to you both for returning our beautiful cat, fizz in a beautiful casket and pouch complete with flowers. You were so kind and thoughtful and even when we changed our minds and wanted a
  casket at the last moment...this was not a problem. Thank you for looking after our baby..she is running free at rainbow bridge now with her friends.

• Christine and ian (Monday, February 04 13 03:43 pm GMT)

  Steven is a truly caring man, he was so kind and empathic when our beloved dog max and then our precious Brandy died.
  We never felt we were being rushed to leave the premises, and we truly believe he handled Brandy and Max in a loving and caring manner.
  We highly recommend Balmedie Pet Crematorium.

• Sheila Morrison (Tuesday, January 22 13 05:15 pm GMT)

  Just to say many thanks for the care and dignity you gave to Tiggie, my beloved cat. I am glad to have her home,it is empty without her. Thanks again Steven.
  Sheila

• The Stephen family (Friday, January 18 13 04:44 pm GMT)

  Thank you for your kindness and understanding, caring nature with us and our dear loyal companion Robbie. Gone walkies with grandma

• Sarah and Susan Machray (Thursday, January 17 13 08:51 pm GMT)

  Thank you so much for looking after Polly, our much loved and very missed cat. You treated her so well and provided a wonderful service for us. You truly made our entire experience far easier to cope
  with and did not add any further pressure to do or buy anything we didn't want. Thank you so much.

• Peter Thompson (Friday, December 21 12 03:03 pm GMT)

  A most efficient, friendly service.
  Owners fully appreciate the grief of the pet owners.
  Would recommend to all.

• Audrey Gunn (Wednesday, November 21 12 05:14 pm GMT)

  Many thanks for your care and treatment of Barney our beloved collie. We knew he would be in good hands.

• Liz Wilson (Monday, November 12 12 11:14 am GMT)

  We have had to use this service more than most due to our numbers and can only say that our pets have been treated with dignity and repsect and that Steven and Gillian always are both wonderful and
  seem to understand that everyone lost is a devestating time for the family
  
  We re read our entries for all those already gone when we are there adding in our latest loss
  
  A wonderful caring place who leave a smile on our faces during our time of sorrow xx

• Jim Grassie (Monday, September 10 12 10:39 am BST)

  Thankyou for a very caring and professional service. It gave us peace of mind to know our wee dog Dodger, was treated with dignity and is at peace with his brother.

• Alison Brock (Monday, September 03 12 09:57 am BST)

  Steven,
  Just to say a big thank you for the attention and care given to my loving cat, Smokey, whilst she was in your care. She is greatly missed. Many thanks.

• Mrs Angela Douglas (Monday, August 27 12 09:51 pm BST)

  Just want to say thank you for helping us with the last stages of dealing with the loss of our beloved Guinness.